Understanding guests
Analysing what guests really need, as the basis for offers that work.
Work with me · 02
Strategy consulting for tourism, experience design and participation, drawing on politics, campaigning and more than 20 years in the guiding profession.
Ask for consulting
Professionalism means knowing that you cannot – and should not – do everything alone.
That is how I work as a consultant: first understand what guests and people really need, then make it possible together.
How I help
Analysing what guests really need, as the basis for offers that work.
Storytelling that does not just inform, but creates meaning.
From a city tour to a large event: experiences people remember.
Campaign management and direct democracy, from the practice of a successful popular initiative.
My training institute
Initial and further training for tourist guides that combines expertise, teaching skills, storytelling and ethical responsibility: against the dumbing-down of the profession, for tours that give orientation and build cultural understanding. Courses are mostly held in German.